Privacy Policy

Privacy Policy

At H2O Filter House & Distributors, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we may collect, use and safeguard information when you visit our website, contact us, submit an enquiry or request a service.
Information We Collect : We may collect basic personal information when you contact us or submit a form on our website, including:

Name
Mobile number
Email address
Location or service address
Product or service requirement
Information provided through enquiry forms or messages

We may also collect basic technical information such as browser type, device information and website usage data through cookies or analytics tools where applicable.

How We Use Your Information : The information you provide may be used to respond to enquiries, arrange water purifier services, provide product information, communicate regarding repair or maintenance requests and improve our customer service.

We may also use your contact information to provide updates related to your enquiry or service request.

Information Sharing : We do not sell or rent your personal information. Information may only be shared with technicians, service personnel or trusted service providers when required to fulfil your request or operate our website.

Cookies : Our website may use cookies to improve website functionality, understand visitor behaviour and enhance the browsing experience. You can control or disable cookies through your browser settings.

Data Security : We take reasonable measures to protect personal information from unauthorized access, misuse, loss or disclosure. However, no internet-based system can guarantee complete security.

Third-Party Links : Our website may contain links to third-party websites or services. H2O Filter House & Distributors is not responsible for the privacy practices or content of external websites.

Your Choices : You may contact us if you wish to request correction or deletion of personal information you have submitted to us, subject to any information we may need to retain for legitimate business or legal purposes.

Changes to This Policy : We may update this Privacy Policy when required. Any changes will be published on this page with an updated revision date.

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